Why to Choose Eventus Holiday
For most people their holiday is the highlight of the year. A time to rest, relax, and enjoy getting away from it all. So, whether you’re voyaging to the far-flung shores or flying to the sunny beaches of MEDITERRANEAN, it’s important that everything runs as smoothly as possible.
There is a way that you can help make your holiday a success. A way to minimise the risk of a problem, and maximise your enjoyment.
Just look for the Eventus Holiday sign when you book your holiday.
Eventus Holiday, The Travel Network, is the organisation which represents Mediterranean travel agents and tour operators responsible for the sale of around over 90% of package holidays and approximately 45% of independent travel arrangements. It’s Eventus Holiday’s role to ensure that you, the customer, benefit from consistently high standards of trading practice in the travel industry; that the standards of service and business throughout the membership are of the highest calibre. As such, Eventus Holiday’s famous symbol has come to represent choice and value.
Book With Confidence:
Eventus Holiday Members operate under our strict Code of Conduct, to promote your best interests. So, when you see the Eventus Holiday symbol in an Eventus Holiday Member’s brochure or on their website, you can be confident that the descriptions of your travel arrangements have been compiled under comprehensive guidelines set by us to ensure clarity and accuracy.
We apply just the same amount of care when checking our Members’ finances, too, reducing the risk of anything going wrong.
Better Service at No Extra Cost:
The Code of Conduct means that every one of our travel agents and tour operators has to work
to the highest standards of service and quality. When you deal with an Eventus Holiday travel agent,
we require them to give you comprehensive advice on things like insurance,
visas, passports, health requirements
and any alterations to your travel arrangements.
We also require that each Member’s office contains properly qualified staff.
It’s very reassuring to be able to book with this kind of peace of mind .
Complaints Resolved:
Complaints about holidays are best dealt with on the spot by the tour operator’s staff.
But, if you’re still not happy, raise the problem with your travel agent or
tour operator when you get home. Our Code ensures that Eventus Holiday Members respond to
any complaint within strict time limits.
If you can’t resolve a dispute, we offer a low-cost independent arbitration service.
Financial Security:
Many of the travel arrangements provided by Eventus Holiday Members are protected in case of the financial failure of the travel company. Ask your Eventus Holiday Member if protection applies to your travel arrangements. Where travel arrangements aren’t already protected, most Eventus Holiday
Quality That Shows:
It’s not just our service standards and strict Code of Conduct that make Eventus Holiday travel agents and tour operators stand out from the crowd. The fact is, we’re highly visible too, because all TURSAB Members display the TURSAB sign in their windows, on their letterheads, on their brochures and websites, and on their advertising too. So it’s easy to pick out the right people to deal with when you want to arrange your holiday.
Members will be able to offer suitable insurance to cover you.